For increased flexibility all winter long, we have relaxed our lodging booking and cancellation policies. Q: If I’m enrolled in the Auto-Renew program, does the reservation system impact me? A: Yes, pass holders with access to Whistler Blackcomb may make reservations at Whistler Blackcomb. A: Yes, you can opt out of Auto Renew by calling RMG (866) 764-3829 by September 13, 2020. A: For your safety, we are managing on-mountain access this season. We strongly recommend purchasing your Buddy or Ski-With-A-Friend tickets in advance through epicpass.com to secure your ticket before traveling to our resorts. For Epic Day Pass holders and other fixed season pass products, guests may book up to the number of days remaining on their pass less the number of Priority Reservation Days booked, as long as there is available capacity at a given resort. Epic Day Pass/Ticket or Epic Season Pass Holders get the mountains to themselves with exclusive early season access through Dec. 7.We will not sell lift tickets until Dec 8; buying an Epic Day Pass is a great alternative. A: If you choose to ride on a day or at a resort where your pass is restricted, or after you have utilized all of your eligible days on a frequency product, you can purchase a daily lift ticket at the pass holder discount rate through the call center, starting December 8, 2020. Q: If I’m enrolled in the Auto-Renew program, does the reservation system impact me? Reservations for the Early Season (from the resort opening to December 7, 2020) will be released on a weekly basis for the upcoming week of access. Additionally, general pass holders will be able to make as many reservations in Early Season and week-of reservations as available, based on capacity and pass access. Q: I am having trouble accessing my account to reserve my days, what do I do? Q: What if I do not ski or ride on the day of my reservation? MORE DAYS ALL SEASON LONG. Cancellations may be performed by accessing your Epic account. Q: Will there be a waitlist if there are no reservations for a day I want to use my pass? For example, if you have a 4-Day Epic Day Pass, you can hold up to four Priority Reservation days. 100% Upvoted. a few of us have got thru the waiting room, i thought you picked priority days?? A: Your 2019/20 pass holder credit is not impacted by the reservation system. In the event that you need to cancel a reservation, you must cancel by 12:00am of your planned ski date. Once in, it was smooth. For example, if you have a 4-Day Epic Day Pass, you can hold up to four Priority Reservation days. Once you make a reservation for your maximum number of Priority Reservation Days, you will be deemed to be satisfied with your Priority Reservation Days and no refund will be permitted, other than due to a qualifying Resort Closure or qualifying Personal Event. All reservations must be be made via your account on EpicPass.com. Q: After I cancel my reservation, how long until I can book another one? As a result, you only need to bring your lift ticket as you normally would to access the mountain. Epic Day Pass / Edge Cards / Multi-Pack Passes: Similar to Season Passes above, you can hold as many reservations as your pass type allows. You will have access to reserve your Priority Reservation Days for the core season as soon as the reservation system goes live on November 6, 2020. To ski on opening days, inventory will be released on the Wednesday before a resort opening, i.e. To make that happen, you should ONLY book week-of reservations for days that you plan to use. Q: Why are you implementing a reservation system? Don't forget to reserve your days before you get to the mountain. The booking window for Priority Reservation Days will open Nov. 6 and will be exclusive to pass holders until Dec. 7. Q: May I transfer my reservation to another pass holder or lift ticket holder or from one resort to another? A: Epic Day Pass/Ticket or Epic Season Pass Holders will be able to make a reservation by calling RMG (866) 764-3829. Then proceed to make new reservations, as your pass type allows. Cancellations may be performed online at epicpass.com or on our resort sites in your "My Account" profile, beginning on Nov 17, 2020. Create one now. If you abuse the system by repeatedly missing or cancelling week-of reservations (or Priority Reservation Days that you booked within 2 weeks of the reservation date), you may lose your reservation privileges for a period of time. Q: Will all resorts sell daily lift tickets? For guests who have historically purchased a lift ticket, two great alternatives are our Epic Day Pass or Whistler Blackcomb Day Pass, available for purchase now. Reservations will be made available on a weekly basis for the upcoming week of skiing, and these reservations do not reduce a general pass holders’ Priority Reservation Days for the Core Season. For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online). As a result, you only need to bring your lift ticket as you normally would to access the mountain. We expect that for many days throughout the season, pass holders will be able to make a reservation within the week of their desired date. A: Pass Holders may reserve the same days for everyone listed in the Family/Household within “My Account” on epicpass.com, as long as there are reservations available for all family members. For Epic Coverage protection, only the initial Priority Reservation Days reserved prior to 12/7 are eligible to be covered (if you do not elect Core Season coverage). Q: When will I be able to make my reservations for the season? Additionally, general pass holders will be able to make as many  week-of reservations as available, based on capacity and pass access. If you purchased 2020/21 passes for household members at the same time that you purchased your pass, they will automatically connect to your account, by using the same email you used to purchase the passes. A: If we’re able to release more inventory based on terrain availability, that release will happen on Wednesdays at 2pm MST. When you purchase your lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. A: Once you cancel a reservation, you may immediately rebook a new reservation. the rona cant end soon enough. Breckenridge inventory will be released on Wednesday, November 11 for its opening day on Friday, November 13. As a pass holder, you can make as many week-of reservations during the season as your pass type and availability allow. Repeat the process to reserve more days at a different resort. When you purchase a lift ticket for the 2020/21 season, it is for an exact date at a single resort. No lift tickets will be sold at the ticket window in resort. In order to provide a safe 20/21 season, we will require all skiers/riders to have a reservation. A: Booking a reservation will turn on and off your pass access for that day, so there will be no need for pass holders to bring anything but their pass and they will be able to access the mountain as usual. Q: If I’m a resident of the U.S., may I reserve days in Whistler Blackcomb? Choose the pass holders in your household who are going with you. Q: I bought multiple season pass products, how many days may I reserve at one time? A: We plan to open all resorts and all terrain as weather, snow conditions and government regulations permit. A: Yes, Canadian pass holders with access to resorts in the United States may make reservations at these resorts. We operate many of the largest mountain resorts in North America, and for the vast majority of days during the season, we should be able to accommodate everyone who wants to be on our mountains. Please check border restrictions before making plans. See the Pass Holder Reservation System page above to view all details. Have two or more accounts? Epic Pass reservation system me n theboys planned a bachelor trip to keystone, 12-15 are the days we will be out there. The booking window for Priority Reservation Days will open Nov. 6 and will be exclusive to pass holders until Dec. 7. Is it at midnight and if so, what time zone? Rocky Mountain Getaways Australian Connection, Summer Vacation Packages in the Rockies & Sierras, EPIC Reservation System Announced for 2020/21 Ski Season, Tips on how to plan your 2020/21 Ski Trip, Catch the vibe in Breckenridge this ski season. share. During the Core Season, you will be able to manage your reservations by calling RMG (866) 764-3829. Thank you for understanding! Do I need to do anything prior to making a reservation? For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online this season). The reservation system is designed to provide confidence to our pass holders to know when and where they will be able to use their pass. A: Epic Coverage is free for all pass holders and provides protection across a range of qualifying personal events and qualifying resort closures and has been updated for this season. For an overview of Epic Coverage and to view the Terms & Conditions, click here. If you purchase a lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. Additional information will be provided by early November. Q: May I transfer my reservation to another pass holder or lift ticket holder or from one resort to another? This is where you will be able to manage or cancel your reservations. Q: What do I need to bring to the resort on the day of my reservation? Terms and conditions apply. View them here. There will not be a waiting list, reservations are first come first served. A: We are excited to welcome back winter and we plan to open all resorts and all terrain as weather, snow conditions and government regulations permit. Given the uncertainty of the situation, this is subject to change as we move forward. These reservations will open up on weekly basis throughout the season. Pass holders also have exclusive early season access, starting on November 6, as our resorts start to open for the 2020/21 season. A: Epic Day Pass/Ticket or Epic Season Pass Holders will be able to make a reservation by calling RMG (866) 764-3829. Please see Epic Coverage Terms and Conditions for more information. To view a list of opening dates and when early season inventory will be available for each resort, click here. With our Pass Holder reservation system, you can rest assured knowing you will have the space you need when you visit our resorts this winter. A: Pass holders with an Epic Day Pass with 1 through 7 days may reserve as many Priority Reservation Days as their pass allows. Will uphill access still be allowed at the resort? Q: How are the capacity maximums determined by resort? In addition, Epic Day Pass/Ticket or Epic Season Pass Holders will be able to make as many week-of reservations (or however many days of access are remaining on their pass) within a week of their desired ski or ride day, subject to availability and their pass access at that resort on that day. Choose the resort you want to visit and pick the days you want to ski and ride, based on your pass type. While the vast majority of our lift ticket products will be available for the 2020/21 season, including Buddy and Ski-With-A-Friend tickets, certain products and product features will not be offered this year, including lift tickets with a duration of 8 or more days and lift tickets featuring multi-resort access. A: Every pass holder will be offered Priority Reservation Days for the Core Season for the number of days of access on each of their passes, up to 7 Priority Reservation Days. A: If you no longer plan to use your reservation, you may cancel the reservation by 12:00 am of your planned ski date. Pass restrictions and blackout dates apply. See the Epic Coverage Terms and Conditions for more information. A: Our goal is to accommodate everyone who wants to ski and ride at our mountains this season. A: No, reservations are for a full day of skiing or riding only. Q: What lift access capacity constraints will be in place for the 2020/21 season? You will be required to purchase your Buddy or Ski-With-A-Friend tickets in advance through epicpass.com to secure your ticket before traveling to our resorts to pick up the ticket. Q: If I want to ski or ride in the Early Season (opening day to Dec 7), when can I start booking reservations? Pass restrictions and blackout days will apply. Would of been nice if Vail resorts had implemented a system where they have you "lock in" your home resort when you purchase your pass for the season, and then say Tuesday morning, just those people have access to reservations for that coming weekend at their home resort, then open the system up to all Epic Passholders Tuesday afternoon for the coming weekend, for reservations at your non … Q: Which resorts will require a reservation? Q: Do Epic Day Pass/Ticket or Epic Season Pass Holders get first access to reservations? To check … Reservations will be made available on rolling basis for the next seven days  of skiing, and these reservations do not reduce a general pass holders’ Priority Reservation Days for the Core Season. A: We will be assessing capacity based on a variety of factors to determine the capacity across each of our 34 North American resorts by taking into account factors such as our operating plan, local regulations, weather conditions, size of resort, historic visitation numbers and our own operating experience to estimate of the number of guests we can accommodate for safe physical distancing. Once you make a reservation for your maximum Priority Reservation Days, you will no longer be eligible to receive a refund prior to December 7, 2020. Epic Day Pass / Edge Cards / Multi-Pack Passes: Similar to Season Passes above, you can hold as many reservations as your pass type allows. In the Core Season, Pass Holders can also use their Priority Reservation Days to book further out than week-of reservations. As an Epic Day Pass/Ticket or Epic Season Pass Holder, you willreceive an early opportunity to reserve up to seven Priority Reservation Days for the core season (Dec. 8 - April 4)before lift tickets go on sale. We will provide further details in late November. Pass holders will be able to utilize their Buddy and Ski-With-A-Friend benefit tickets on any day when there is available capacity for lift ticket purchases. Q: How can I register friends for Buddy Tickets and Ski-With-A-Friend days? While the vast majority of our lift ticket products will be available for the 2020/21 season, including Buddy and Ski-With-A-Friend tickets, certain products and product features will not be offered this year, including lift tickets with a duration of 8 or more days and lift tickets featuring multi-resort access. A: Please check the opening dates for our resorts as we approach the season. Got my Days I signed in at 8:45am and I had all my reservations at Hunter at around 11:45am. Your pass number was included in your purchase confirmation email, when you bought your 2020/21 pass. These passes are available for a limited time only at resort ticket windows and through the call center; they cannot be purchased online. For the vast majority of days, we expect that it will not be an issue for anyone to access our mountains– but for your safety, we are not planning for the majority of days, but for every day of the season. You can submit a refund request starting early November when more information will be available. The best value for early season skiing and riding at most of our resorts is an Epic Day Pass (save up to 50% off daily lift tickets). A: Daily lift tickets will be available for advance purchase starting December 8, 2020. A: We have announced Opening Days for our 34 North American resorts! Epic Pass Resorts in Colorado include Breckenridge, Vail, Keystone, Beaver Creek, and Crested Butte. A: No, lift tickets and reservations are for a full day of skiing or riding only. For our Early Season (all days prior to December 8, 2020) we will release reservation inventory for the upcoming week based on conditions and terrain availability. Visit here for more information. Cancellations may be performed by accessing your Epic account. When you purchase your lift ticket this season, it includes a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. Q: I bought my Epic Pass before the reservation system was announced, can I get a refund? As such, reservations will be required every day of the season at every resort for all pass holders. If you need to add Family members to your account, please add them within “My Account” or by contacting our pass experts at (866) 764-3829. Additional terms apply, visit Epic Coverage Terms and Conditions to learn more. A: For your safety, we are managing on-mountain access this season. A: No, Telluride is not requiring reservations for qualifying Epic Passes. Q: What do I need to bring to the resort on the day of my reservation? Q: Will I be able to make reservations for my entire family? Please check back regularly by calling RMG (866) 764-3829 to learn about any updates regarding our Partner Resorts. For more information on capacity constraints for dining, ski school and more please visit here. We expect that for many days throughout the season, pass holders will be able to make a reservation within the week of their desired date. it does say availability subject to change. Add your contact info and click 'Complete Reservation.'. For Epic Coverage protection, only the initial Priority Reservation Days reserved prior to 12/7 are eligible to be covered (if you do not elect Core Season coverage). Cancellations may be performed online at epicpass.com or on our resort sites in your "My Account" profile. A: If you are unable to book the 7 Priority Reservation Days (or eligible days on your product) you prefer during the initial booking window from November 6, 2020 through December 7, 2020, you will have the option to receive a full refund for your pass and rollover any potential 2019/20 pass holder credit to the 2021/22 season. We will not be selling lift tickets during Early Season. Q: I used one of my Priority Reservation Days, may I make a new reservation? Only the Priority Reservation Days for the core season reserved by December 7, 2020 will be eligible for Epic Coverage protection (if you do not select Core Season for your Epic Coverage protection preference). Pass restrictions and blackout days will apply. Joined Jan 16, 2016 Posts 1,054 You will still have Epic Coverage due to a qualifying Resort Closure or qualifying Personal Event. Week-of reservations in the Core Season do not count against your Priority Reservation Days. The last minute I timed (at about 605 in queue ahead of me) and it took 2 min 20 sec. See the Above Pass holder Reservation System info to view details. Q: What if I am not satisfied with the Priority Reservation Days I was able to make? A: For your safety, we are managing on-mountain access this season. A: No, lift tickets will not go on sale for the 2020/21 season until Dec. 8. Call your RMG Travel Consultant for details. The reservation window opens in early November. If you are considering purchasing the Epic pass (vs) an alternative pass option, go with the latter. A: There will not be a waitlist, however you can check back regularly to see if reservations become available for the day(s) you wish to use your pass. Epic Coverage offers passholders peace of mind in case of closures or unforeseen circumstances. Refunds must be requested by September 17, 2020. You will not be guaranteed access to use your pass because you booked lodging, WHEN WILL RESORTS OPEN FOR THE 2020/21 SKI SEASON, WHY IS THERE A RESERVATIONS SYSTEM FOR THE 2020/21 SKI SEASON. Additional terms apply, visit Epic Coverage Terms and Conditions to learn more. Epic Day Pass/Ticket or Epic Season Pass Holders will be able to make as many reservations in Early Season as available, based on capacity and pass access. Once you ski or ride on one of your Priority Reservation Days, you can make a new reservation bringing your total reservations back up to 7, or the remaining number of access days on your pass. Lift tickets will go on sale December 8, 2020. A: As part of the introduction of a reservation system, we have updated our Epic Coverage program. Early season reservations for Keystone will open Nov. 4 to ski from Nov. 6 – Nov. 13. Pass holders may have up to 7 Priority Reservation Days booked at any time (or the number of days left on their Pass). A: This winter season we will be implementing a reservation system to manage the number of guests on mountain across our 34 North American resorts. Military Epic Passes provide access to all of our Owned & Operated resorts including: Vail, Beaver Creek, Whistler Blackcomb, Breckenridge, Park City, Keystone, Heavenly, Northstar, Kirkwood, Stowe, Crested Butte, Okemo, Mount Sunapee, Stevens Pass, Wilmot, Afton Alps, Mt. Pass Holders can now book week-of reservations daily for the following seven days. A: Pass holders may reserve as many Priority Reservation Days as eligible on each pass product purchased per the question above. In order to receive a full refund, you must not have used your pass, reservations must be unavailable on the dates and at the resort you planned to use your pass, and you must submit your refund request by December 7th, 2020. A: No, reservations are non-transferable from pass holder to pass holder or lift ticket holder, or from one resort to another. For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online). Additional terms apply, visit Epic Coverage Terms and Conditions to learn more. A:  It is important that you make sure your account is ready to go. Capacity maximums will vary by resort based on the above factors and may change based on certain factors, including government regulations or operational ability. A: All pass holders should book their reservations to align to their vacation stay. We expect that for many days throughout the season, pass holders will be able to make a reservation within the week of their desired date. A: No, reservations are non-transferable from Pass Holder to Pass Holder or lift ticket holder, or from one resort to another. Q: How do I book Week-of Reservations in the Core Season? These week-of reservations do not reduce your maximum number of 7 Priority Reservation Days. A: In order to give our Auto-Renew pass holders time to learn about this new system and to plan their winter season, you will have until September 13, 2020 to opt out of the Auto Renew program before your down payment charge is made. A: Thank you for purchasing a pass! A: There is no additional fee to make or cancel reservations. Q: How many days can I reserve at one time? For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online this season). In the Early Season, Epic Day Pass/Ticket or Epic Season Pass Holders will be the only guests on the mountain and lift tickets will not be for sale. Epic SchoolKids enrollment is now closed for the 2020/21 season. We will assess the winter operating plan for the 2021/22 season next year. In order to provide a safe 20/21 season, we will require all skiers/riders to have a reservation. You will receive an email confirmation letting you know your pass has been activated for those days! A: Yes, you may request a refund for the net price paid for your pass and, if you have a 2019/20 pass holder credit, it will no longer be valid. Can I decide last minute that I want to ski? A: For the 2020/21 season, you will only be able to make a reservation to ski at one resort per day. Just wish you could reserve more that 7 days at a time. To cancel a reservation, simply click the cancel button, next to each reservation you would like to cancel. A: Yes. Early seasonreservations can be booked up to a week in advance. Q: If there are no reservations available on a day I want to ski or ride, could one become available to book later? Q: Will I be able to purchase Buddy or Ski-With-A-Friend tickets this season? In addition, you can reserve as many days as your pass allows (minus the number of Priority Reservation Days you have reserved) during the Early Season and with week-of reservations throughout the season, as long as there is available capacity on that day and you have remaining access days on your pass. The best value for early season skiing and riding is an Epic Day Pass (save up to 50% off daily lift tickets). Please check border restrictions before making plans. Ikon Pass holders may begin to make reservations on November 9 at selected destinations. Q: Do I have to make a reservation to be able to use my pass? I queued up at 8 ET / 6 MT. Simply reserve the day you want to ski or ride, this will give you full access to ski or ride that entire day and into the night. We will not be selling lift tickets during Early Season. Epic Pass holders can reserve seven Priority Day Reservations and as many week-of reservations (up to seven) as they want; the Priority Reservations do not count against Week-of reservations. If you are feeling sick or experiencing symptoms, please cancel your reservation and do not visit our resorts for the safety of our guests and employees. Pass holders will have priority access to book their preferred days during the season, and lift tickets will not go on sale until Dec 8, 2020. A: For the core season, with more terrain regularly available, pass holders now have an ongoing opportunity to book their week-of reservations for seven days ahead. To make that happen, you should ONLY book week-of reservations for days that you plan to use. Additional days may be reserved once a day is used to maintain a total of 7 Priority Reservation Days at one time, or up to the maximum remaining days of access on your pass. The earlier you cancel your reservation, the more likely that a fellow skier or rider will be able to use your spot to enjoy the mountain. A: If you are unable to book the 7 Priority Reservation Days (or eligible days on your product) you prefer during the initial booking window from November 6, 2020 through December 7, 2020, you will have the option to receive a full refund for your pass and rollover any potential 2019/20 pass holder credit to the 2021/22 season. If you are unable to connect your pass to your account, use our chat feature online at epicpss.com in the “My Account” section of our website to have one of our pass experts assist you. Epic Pass holders can reserve seven Priority Day Reservations and as many week-of reservations (up to seven) as they want; the Priority Reservations do not count against Week-of reservations. You will receive an email confirmation letting you know your pass has been activated for those days! Pass holder reservations will be required every day of the season to make sure that from holidays to powder days, guests have the space they need to enjoy our resorts safely. Q: What lift access capacity constraints will be in place for the 2020/21 season? The earlier you cancel your reservation, the more likely that a fellow skier or rider will be able to use your spot to enjoy the mountain. Call 866-764-3829 for more information. A: All of Vail Resorts’ 34 owned and operated North American resorts will require pass holders to make reservations during the 2020/21 season. Q: What are the opening dates for each resort? The pass holder must be present at the resort for pick up. A: Ski and Ride School lessons must be booked in advance and will include lift access. For example, if you purchase a 3-Day Epic Day Pass, you will be able to reserve up to three Priority Reservation Days. Season was September 17, 2020 m skiing and riding in the season... 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